Your safety is our priority

We provide practical tools, expert advice and ongoing support to help you stay safe online and avoid scams.

  • Scam Aware
  • Safe Online
  • Privacy Focused
  • Trusted Support

Explore Our Products & Services

1:1 Personal IT Support

1:1 Personal IT Support

Friendly one-on-one help with your devices, accounts, internet and more.

  • In-home, remote or phone support
  • Help at your pace
  • For older Australians & people with disability
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Training & Digital Confidence

Training & Digital Confidence

Learn new skills and build confidence with practical, plain English training.

  • One-on-one or small group
  • Tablets, smartphones & computers
  • Learn what you want, when you are ready
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Scam Protection & Online Safety

Scam Protection & Online Safety

Stay informed and protected with expert advice and practical tools.

  • Scam alerts & education
  • Security checks & setup
  • Ongoing support & monitoring
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Accessibility Solutions

Accessibility Solutions

Assistive technology and settings to make devices easier to use.

  • Screen readers & magnifiers
  • Large text & simple setups
  • NDIS approved options
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Small Business IT Support

Small Business IT Support

Reliable IT support and Microsoft 365 solutions for small businesses.

  • Microsoft 365 setup & support
  • Network, data & security
  • Ongoing IT management
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Products

Products

Curated products to help you stay connected and independent.

  • Friendly tech devices
  • Accessories & peripherals
  • Recommended & easy to use
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Not sure what you need?

We're here to help you find the right solution.

Why Choose Troubleshoot IT?

  • Patient, friendly and respectful
  • Plain English always
  • NDIS Support
  • Local Support
  • Local team that cares

What our clients say

Real feedback from people we’ve helped

Contact Us

If you have questions or need support, we’d love to hear from you.