The Full Story

Like many of you, I have aging parents, and in addition to this, I have a disabled sister. The older my parents get, the less confident they are with using technology, to the point where updating an application has become overwhelming for them.

From this Troubleshoot IT began. Unlike other IT repair services, Troubleshoot IT is committed to assisting you in solving any IT problem you have, no matter how small. I promise confidentiality, efficient and friendly service, but what makes this service different is that we are here to assist you in learning the skills to be confident with the technology that can help you stay connected with your family and loved ones.

Our Commitment to You

  • You will have our complete attention when we are servicing your needs.
  • We will follow up within 24 hours of a service via telephone.
  • We will send you a cheat sheet showing you how to fix the problem for you to refer to next time.
  • 100% confidentiality.
  • We will never be dismissive or condescending to your problem no matter what it is.
  • We will always provide value for money.